Privacy Policy

Privacy Policy

Last Updated: June 2026

At Moréva, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, you agree to the practices described below.

Information We Collect

When you visit or make a purchase from Moréva, we may collect information including:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device and browser information
  • IP address and location data
  • Website usage and browsing activity

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and maintain security
  • Respond to enquiries
  • Send promotional emails if you have opted in

We only collect information necessary to operate and improve our services.

Payment Security

All payments are processed through secure third-party payment providers.

Moréva does not store your full credit or debit card information on our servers.

Your payment information is encrypted and handled according to industry security standards.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Measure website traffic
  • Personalise your shopping experience
  • Support advertising and remarketing campaigns

You can disable cookies through your browser settings at any time.

Third-Party Services

We may share limited information with trusted service providers that help operate our business, including:

  • Payment processors
  • Shipping partners
  • Customer support platforms
  • Marketing and analytics providers

These partners only receive the information necessary to perform their services and are required to protect your data.

Google & Advertising

We may use services such as Google Ads, Google Analytics, and Meta advertising platforms to understand website performance and provide relevant advertisements.

These services may use cookies or similar technologies to measure advertising effectiveness.

You can manage advertising preferences through your browser or Google account settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your stored information

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures designed to protect your information against unauthorised access, misuse, alteration, or disclosure.

While no online system can guarantee absolute security, we continuously work to maintain a secure shopping environment.

Data Retention

We retain your information only as long as necessary to:

  • Complete your order
  • Comply with legal obligations
  • Resolve disputes
  • Improve our services

When no longer required, information is securely deleted or anonymised.

Children's Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, it will be removed promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our support team through our Contact Us page.